Barbarians at the Gates..of the WMF
Posted: Sat Jul 09, 2022 2:17 pm
Someone named Tim Moody posted the following comment to the Wikimedia list and I thought it may be of interest to folks here. I posted it nearly complete to preserve it because as we all know members of the community have a tendency to delete things they don't like to help evade scrutiny. So far it hasn't garnered any comments from the community but here is the link: https://lists.wikimedia.org/hyperkitty/ ... ?sort=date
Unfortunately he sugarcoated things here. There are competent staffers sure, but most of them are incompetent charlatans. He is right though that the treat community members like barbarians and they are right to do so because most of the people in the community are even bigger jerks than the staffers.The question of support goes beyond financial.
As the volunteer who wrote and deployed the mirror of Our World in Data used by WikiProjectMed and deployed the VideoWiki application, I have to say that, unfortunately, I have not found WMF technical staff very supportive.
This is all the more surprising given that there is a Developer Advocacy team that is 'tasked with supporting the technical communities who use Wikimedia web APIs and software projects to spread and improve free knowledge' and 'to actively recruit and mentor new technical contributors', but who seem to perceive their role as protecting the organization from those very volunteers. I often encounter an attitude that says that we are incompetent noobs that must be managed by staff, and any error or lack of familiarity with WMF internal systems can be met with derision and sarcasm.
There is no doubt that WMF applications and infrastructure are an extremely valuable resource, but it would be nice if volunteers could be similarly regarded. I have spent much of the last 10 years working on projects that further WMF goals and core values. I would prefer to do so in a collegial or even collaborative way.
The staff who manage WMF systems and infrastructure are smart, competent, and well organized, but they are not very generous. They seem to regard the rest of us as barbarians at the gate.